News Flash

General City Updates

Posted on: October 8, 2020

Utility Customer Support Program

City of Arlington offers credit to utility customers impacted by COVID-19.

The City recognizes that COVID-19 has caused substantial financial impacts to citizens and businesses. Through the customer support program, the city is implementing a one time utility credit to qualified applicants. Residential customers that submit an application and meet eligibility criteria will receive a one time $250 credit on their water/sewer account until funding is exhausted. Commercial customers that submit an application and meet eligibility criteria will receive a one time $350 credit on their water/sewer account until funding is exhausted. Utility credits not applicable to stormwater and irrigation only accounts.

Residential Eligibility Criteria (must meet all of the following):

Have a utility account with the City of Arlington and water and/or sewer services are billed; Water/sewer service address must be within the City of Arlington city limits; Have been negatively impacted financially by COVID-19 pandemic either through loss of a job, reduced hours, or childcare/education needs; Must be the utility account holder or property owner listed on the account.

Must have been current on your utility account as of 4/1/2020.

Business Eligibility Criteria (must meet all of the following):

Have a physical location in Arlington city limits (not including home occupancy businesses); Have a utility account with the City of Arlington and water and/or sewer services are billed; Water/sewer service address must be within the City of Arlington city limits.

Have a current City of Arlington business license; Have been negatively impacted financially by COVID-19 due to business closure or reduced operating hours; Business must be the utility account holder or property owner listed on the account; Must have been current on your utility account as of 4/1/2020.

Applications found at http://arlingtonwa.gov/205/Utility-Billing under Utility Customer Support Program Application

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