Can you shut off my water?
  • If you are moving out of your residence or your business call Utility Billing at the Finance Department 360-403-3421 to stop an account.
  • If you are doing repair work please call the Public Works Utilities Division at 360-403-3526.
  • If you notice a broken water line during business hours of 7:30 a.m. to 4 p.m. please call the Public Works Utilities Division at 360-403-3526. If after hours call the emergency pager for water at 360-913-3862 please leave detailed message.
  • For sewer emergencies during business hours of 7:30 a.m. to 4 p.m. call 360-403-3526. After hours call the emergency phone at 360-913-1398.

Sewer Emergencies

  • Sewer emergencies can be any of the following:
    • Plugged or backed up
    • Sewer coming from a manhole
    • Sewer station alarm is going off or the red light on




Show All Answers

1. What will it cost me to connect to water and/or sewer?
2. What are surcharges?
3. Can you shut off my water?
4. How much are your water and sewer connection fees?
5. What do I have to do to connect to city water and sewer utilities?
6. Can you turn on my water?
7. Can I pay half of my bill now and half next month?
8. Why is my first bill so high?
9. How can I figure out how many gallons I used, since my bill is in cubic feet?
10. I am leaving town for a few months, do I have to keep paying the minimum?
11. Who do I call if I discover a problem with my water or sewer service?