Why is my first bill so high?

We pro-rate your first bill for only the days you actually lived in your new home. Usually this means the Water portion of the bill is fairly small but many people are thrown off by the size of the Sewer charges. While water is billed for the previous two months, Sewer is actually billed ahead of time. This first bill catches you up into your cycle and your next bill will reflect a normal two-month period. What this means is that many people when moving out have a very small, or even non-existent, closing bill.

Show All Answers

1. What will it cost me to connect to water and/or sewer?
2. What are surcharges?
3. Can you shut off my water?
4. How much are your water and sewer connection fees?
5. What do I have to do to connect to city water and sewer utilities?
6. Can you turn on my water?
7. Can I pay half of my bill now and half next month?
8. Why is my first bill so high?
9. How can I figure out how many gallons I used, since my bill is in cubic feet?
10. I am leaving town for a few months, do I have to keep paying the minimum?
11. Who do I call if I discover a problem with my water or sewer service?